Uninstall & Re-install Salesforce for Outlook

Updated on Aug 28, 2020

Many problems with Salesforce for Outlook (SFO) plug-in can be resolved with a clean uninstall and re-install of the application's software.

Install SFO

If SFO is already installed on your device, please skip to Step 8.

Step 1: Go to Start & Control Panel

Step 2: Find and uninstall 'Salesforce for Outlook'

Step 3: Select Uninstall

Step 4: Wait for Program to Uninstall & Restart Computer

Step 6: Save to Desktop - let download to desktop

After Completed...

...Close or minimize Internet browser window - so you are looking at your desktop

Step 7: Find the Salesforce for Outlook Icon

and RIGHTclick it.

Step 8: Choose Run ss Administrator

Step 9: Walk Through Installation Wizard

Step 10: Accept Terms

Step 11: Choose Installation Location & Install

Step 12: Installation Complete

Right-Click on SFO Icon

Choose Properties

Compatibility Tab

Click on the “Compatibility” tab

Check the box for “Run this program as an administrator” and click on ok

Double-Click on SFO Icon

Run the Salesforce for outlook plug-in by double clicking on the shortcut

Start Microsoft Outlook

Now you need to configure the “SALESFORCE FOR OUTLOOK” by right clicking the system tray icon and clicking on “Settings” and type in your username and password and select your sync folders.

After you finish the configuration the Sync process will automatically starts

Default Configuration Settings

The default configuration has these settings

For additional details See Force.com's: Creating Salesforce for Outlook Configurations

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