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iPhone Mobile Installation

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Advologix/Force.com Mobile is available for download from Apple's App Store under 'Salesforce Mobile'.  To use the App Store, your iPhone or iPod touch must be connected to the network.  You also need an iTunes™ Store account to download applications.  If you don't already have an iTunes Store account, open iTunes on your computer and select Store | Account to set one up.

To download Salesforce Mobile from the App Store:

  1. From the Home screen of your iPhone or iPod touch, select the App Store icon.
  2. Select Search.
  3. Select the Search field to open the keyboard. Type salesforce.
  4. Select Salesforce Mobile or Mobile Lite in the list of search results.
  5. Select Salesforce Mobile or Mobile Lite to view information about the application.
  6. Select Free, and then tap Install.
    • It doesn't cost money to download the application from the App Store.
    • Users with mobile licenses can run Salesforce Mobile, the full version of the mobile application.
  7. Enter your iTunes Store account and password and select OK.
  8. The first time you launch the mobile application on your device, you must activate your Salesforce account by logging in and downloading data. Verify that your phone is connected to a network.
  9. Select the Salesforce icon on the Home screen.
  10. Select I Accept.
  11. On the activation screen, enter your Salesforce username and password.
  12. Select Activate.

Caution: If the application closes or the device locks during the activation process, the iPhone operating system pauses the download process, but it will resume the next time you open the app.

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