Standard mail merge requires:
- Internet Explorer 6.0, 7.0, or 8.0
- Microsoft Word 2003 or 2007
- Microsoft Windows XP or higher(Windows 7 Not Supported)
Standard mail merge supports versions of Microsoft Word 2000 and above.
NOTE: Mail Merge & Extended Mail Merge use same templates:
Setup | Communications Templates | Mail Merge Templates
- Mail merge documents give you access only to the fields that are accessible to you via your page layout and field-level security settings. (Field-level security is available in Enterprise, Unlimited, and Developer Editions only.)
- Standard and extended mail merge don't support formatting from rich text area fields.
Navigate to App Setup
Choose App Setup section in the grayed out left-hand sidebar
Click the Arrow next to Customize
Scroll down to User Interface


